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Paul DeLong

Customer Success Manager

Paul is the “the best part of training,” according to Playbook's clients. Paul hones his lean and agile skills mountain biking where no man has gone before!

Recent Posts

Overload Impact Report (OIR)

Paul DeLong - 07/26/21 06:57 PM


Project Leaders need to have confidence their project timelines can be achieved in the time frame they have allocated and they need to be...

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Portfolio Milestone Table (PMT)

Paul DeLong - 07/23/21 10:47 PM


The status of projects needs to be readily available and accurate so managers know which projects are legitimately at risk and need their...

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Dashboard - Key Performance Indicators (KPIs)

Paul DeLong - 07/6/21 10:50 PM

Get a deeper understanding of Playbook's Key Performance Indicators (KPIs) and what they are used for. KPIs include: project and portfolio health,...

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Team Engagement Report (TER)

Paul DeLong - 06/23/21 08:12 PM


Ensuring the team, management and project managers update the project plan daily is critical to ensure the efficacy and accuracy of Playbook...

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Playbook Academy - Online Training

Paul DeLong - 08/17/20 11:15 AM

Register for Online Training

Online training courses are for new users that need to get up to speed on Playbook Methods and Software or for anyone...

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Playbook Lean and Agile Principles

Paul DeLong - 04/25/19 09:23 PM

Guides to Lean and Agile Principles 

These guides are for anyone wanting to understand Playbook Methods

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